Crisis Coordination Lead
The Crisis Coordination Lead provides specialized expertise in mental wellness and crisis, across BC Interior, while leading a team of response workers. The role develops and implements crisis action plans in partnership with communities and Nations, and provides counselling intervention during crises and collaborate with Nations to develop processes and protocols. Builds capacity, manages, and ensures wellness of response workers.
PRINCIPAL DUTIES AND RESPONSIBILITIES
1. Works collaboratively with Nations and communities to provide guidance and support in times of crisis.
2. Develops and implements a response plan in times of crisis, including triage and deployment of services, through remote or in person connections that were established with community leads. Assesses community strengths and gaps to identify needs and safety considerations.
3. Leads, mobilizes, and trains response workers located in each Nation.
4. Identifies training and capacity building opportunities for response workers, for instance in the areas of Safe Talk, Suicide Awareness, ASCIRT, etc., up to and including conducting training programs, developing and circulating training agendas and materials and summarizing evaluations.
5. Leads crisis intervention activities by providing short term assistance and guidance to the affected community members, and coordinating and providing referrals to long term counselling and psychological treatments.
6. Oversees, reviews, assesses and provides feedback to response workers reports to develop and maintain files including follow up after a crisis incident, such as progress notes/reports of the incident and documentation of short, medium and long term action plans, including ongoing revision as required.
7. Collaborates with Nations to establish Nation crisis protocols and teams, including how response works within each Nation. Protocols outline the considerations in crisis response, including articulation of who supports when and in what manner.
8. Ensures wellness of response workers particularly in regards to overall wellness. Utilizes existing structures to discuss, support and encourage overall wellness in group and/or individual settings
9. Ensures client confidentiality and privacy in accordance with professional regulatory guidelines and follows standards of practice and legal requirements.
10. Establishes and strengthens collaborative relationships with a variety of allied professionals, formal and informal community leaders, and knowledge keepers and/or Elders across the Interior region.
11. Performs other related duties as assigned.
Education and Experience
• Bachelor’s degree from an accredited university in Social Worker or field relevant to the position, plus 5 to 7 years of relevant, related experience, or an equivalent combination of education and experience.
• Current registration with BC College of Social Workers or similar professional regulatory body.
• Recent, relevant and significant experience in a mental health and substance use environment (usually acquired over a period of 5 years or more).
• Crisis response experience, preferably within a First Nations context.
• Trauma-informed practice is an asset.
• Clinical Social Worker experience is an asset.
• Experience in the regional health authority systems/services (Interior Health Authority in particular), and working with First Nations individuals, communities or organizations on issues related to health and wellness.